Well it all worked out, thank the heavens. Seems Blue Shield read my blog and got me in touch with a smart person.
But now? A medical bill has been put up for collection due to an admin snafu and when I called the collection agency to dispute it, I had the extreme displeasure of speaking with “Ronnie,” a hatchet-voiced bitter customer service lady, who told me, “If you’re so upset about having this bill up for collection, why don’t you pay it?”
Well that’s why I was calling Ronnie. Because I’m saying I shouldn’t have to pay it. Oh? And also? The interest your agency charged me? Some made-up percentage of 10% that I should pay because? Why?
Then the phone went dead.
So I called back and she told me, “You hung up in my face.”
When do I get to deal with classy people?
And finally, CMRE Financial Services? I know you’re a collection agency and it’s your destiny to make people miserable, but you might want to tell Ronnie to lay off the bitch sauce.